1. Introduction

Studio Sixteen PH (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Data Privacy Act of 2012 and related NPC regulations.

2. Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address

Transactional Data: Payment and billing details (processed securely via third-party providers)

Usage Data: IP addresses, device identifiers, browser type, pages visited, and interaction data

Communications: Feedback, support inquiries, survey responses, and related correspondence

3. Purpose of Processing

We process your information to:

Deliver, maintain, and improve our products and services

Process payments, invoices, and updates related to your account

Communicate important information, including service-related notices and updates

Tailor your experience by analyzing usage trends and preferences

Detect and prevent fraud or unauthorized access

Comply with legal obligations under Philippine law

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, we rely on:

Consent: For optional services like newsletters

Contract Fulfillment: To deliver services you request

Legitimate Interests: To ensure platform security and improve functionality

Legal Obligation: When required by law and regulation

5. Disclosure of Information

We may share your information with:

Service Providers: Payment processors, web hosts, analytics providers, and other vendors performing functions on our behalf

Legal Entities: When required by law, court order, or to protect rights or safety

Business Transfers: In the event of a merger, acquisition, or sale of assets

Government Agencies: NPC or other regulators, to ensure compliance with legal obligations

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as outlined here.

6. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and settings

Analyze site usage and performance

Deliver personalized content

You can manage or disable cookies via your browser settings, though doing so may affect certain site features.

7. Data Security

We implement standard administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined here or as required by law. Once no longer needed, data will be securely disposed of or anonymized.

9. Your Rights

Under the Data Privacy Act, you may:

Request access to, correction of, or deletion of your personal data

Withdraw consent where it was the basis for processing

File a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated

To exercise any of these rights, contact us using the details below.

10. Data Transfers

Contacts and data may be stored or processed in the Philippines or other jurisdictions. By using our services, you consent to the transfer of your information across borders as required for processing or legal compliance.

11. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe we have collected information from someone under 18, please contact us to delete such data.

12. Policy Updates

We may update this Privacy Policy periodically. Material changes will be indicated by updating the "Last Updated" date and notifying you through prominent notices on our website or via email.

13. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: [email protected]